Please select the START AN ORDER button above, or in the footer section. Fill out this form, and we will get started on the order process with you!
Turnaround time on most of our products is 3-4 weeks depending on current workload. If you need your order sooner please reach out to us and we will see if this is possible. We are here to please, so don't be afraid to ask for rushes!
We will send you final proofs for approval prior to placing the order into production, once that this is approved and the order is placed into production you can not cancel your order.
Payment will need to be made online using a debit or credit card. You can check out on our website, or we will send you a link to pay. Your order will not be processed until payment is made. You can pay via check or ACH as well, but the order will not begin production until the check/ach clears.
Yes. For instance, if you would like to print on both the front and the back of the garment there is an additional cost. Each style/garment is a different cost, so please refer to your account executive for all pricing inquiries.
Our minimum order quantity on most of our products is going to be 36 pieces. However, some items do require a higher minimum. The MOQ can be split between sizes and styles for all apparel. You do not have to order 24/36 of each size. The imprint needs to remain the same for all 24/36 units.
You will need to reach out to your account executive to edit your order. Please note once that your order is placed into production you can not edit your order.
You will need to reach out to your account executive to edit your shipping address.
We have a qualified team of designers ready to help you bring your ideas to life! We can create your artwork for you, no problem. All artwork creation is subject to a minimum artwork charge, and then is billed at an hourly basis. Please contact your account executive for more information on pricing as all art projects are quoted on a per job basis.
Every order we produce is shipped standard UPS or FedEx Ground. Since everything we make is customized for you, you have to wait for production to be complete. If you need upgraded shipping once production is complete please reach out to your account executive and they can get you a quote.
The freight company will be responsible for any lost or stolen shipments. Mac Print Co will not be held accountable.
Once that your proof is approved, you will be held responsible for any misspelling, design errors, or any other errors not in our control. Please make sure to double and triple check your proofs prior to approving them.
We have done our best to provide the most color accurate images for you to reference when purchasing our products. However, due to the nature of the business there can be a slight variance in product color, garment color, print color or anything else. If you have any concerns prior to production please let us know.
Due to all of our orders being customized for you, returns are not accepted. If an item is faulty or defective we will either offer you a replacement or a refund. As a company we operate on less than a 3% defect ratio, so please take that into consideration when placing your order. If your order is found to be incorrect, or anything is wrong with the craftsmanship of the order you have 30 days to let us know.
Not sure what you're looking for just yet? Or do you have a brand or business that will be constantly ordering? No problem, we will get you in touch with leadership to work through your account.
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